COVID-19 – Administrative Measures to Reduce Spreading Risk
Dear Customers,
In connection with all the measures taken by our government, Synagri has decided to upgrade its preventive and proactive measures on March 16th to help prevent the risk of spreading COVID-19. Therefore, in an effort to limit the exchange of administrative documents, we would like to offer you suitable solutions.
Invoices - Online bank payments
We strongly recommend that you choose to pay your invoices online through your financial institution’s website. It is a simple, safe, convenient and quick process. Your payment will be made in just a few clicks!
To make an online payment, use your reference number (eight-character Synagri customer code) found on your invoices and account statements (example: SYNAG001). If your customer code has less than eight characters, add the letter “O” at the beginning of the client code (example: GRI001 = OOGRI001).
Here are the links to the websites of major banks with their online payment procedures:
We will be pleased to help you if you need any assistance!
Email receipt of invoices and statements
Why not receive your invoices and statements by email? Contact us by email or by phone to join our electronic mailing service. You will be asked to provide the following information:
- Customer number
- Phone number
- Contact name of your payable accounts
- Email address (max. 2)
Do not hesitate to contact us for more information or for assistance by phone at 450-799-3226, ext. 248, or by email at credit@synagri.ca. We will be following up with you on the phone over the next few weeks to discuss these solutions with you.
If you have already signed up to the electronic delivery service and online payment, we thank you and ask you to please ignore this communication.
Together, through small gestures and changes, we will overcome this pandemic.
Important Note : You may also pay your FCC input and seed credit facilities online on the website of your financial institution.
Regards,
Julie Lavoie,
Credit Manager
